Terms of Use - MEO WiFi

General Conditions for provision of WiFi Internet access Service

1. Purpose

These Terms of Use are meant to establish the terms and conditions under which MEO will offer an Internet access Service to the Client, in public Hotspots, via WiFi technology (Wireless Fidelity – Wireless Lan, standard 802.11b) through TCP/IP protocols ("Service").

2. Service Subscription Conditions

2.1. MEO will offer this Service to the Client via public Hotspots, identified at the Website (meo.pt), with whom MEO has made an agreement.

2.2. In accordance with the previous clause, offering this service requires that the Client's equipment is working properly and is WiFi compatible.

2.3. The present contract will be considered effective after the Client uses MEO WiFi at meowifi.pt, validating his presence with his username and password.

2.4. Using this Service implies knowing and accepting the Service's Terms of Use.

3. Codes

3.1. To access the Service, MEOi or its representing Agent will provide to the Client a personal identification code ("Username") and an entry code to access the Internet ("Password") which will be the Client's identification elements and will have, as such, a personal and non transferable character.

3.2. The Password is meant to be for the Client's exclusive use and knowledge and the Client shall assure and protect in any circumstances its confidentiality and will not disclose it to third parties or operate in such conditions that will allow its copy or decoding.

3.3. MEO will not be held responsible for any losses or damages caused by the abusive use of the Password for which it is not liable.

3.4. The eventual use of this Service by third-parties, with or without the Client's consent, will always be considered as having been made by the Client.

3.5. The Service may not be redistributed to third-parties without previous, written authorization by MEO.

4. Access to the Service

4.1. Accessing this Service is subject to the Public Use Telecommunications Services Regulation, an appendix to the Law 290-B/99, of June 30th.

4.2. The Client agrees to use the Service always identifying himself upon accessing, according to the identification elements that have been indicated to him by MEO.

4.3. The Client also agrees to, while using this Service, observe every applicable legal disposition, namely not practicing or promoting the practice of illegal or offensive acts.

4.4. For security reasons, simultaneous accesses to the Internet using the same Username and Password are not allowed.

5. Commercial and Technical Terms

5.1. Payments from the Client to MEOfor this Service are based on the current tariffs, as expressed on the Website (meowifi.pt), that the Client declares, from this point on, to have acknowledged, prior to the acceptance of this contract.

5.2. The prices mentioned on the previous clause are subject to changes that MEO may introduce in their tariffs, applicable when they come to effect, and shall be communicated at least 15 days prior to that date.

5.3. In case the previous clause is observed, the Client may renounce the present contract, but must do it at least 8 days prior to the date when the changes take effect.

5.4. MEO has the right to change the Service's Technical Terms of Use, without the Client's permission, as long as those changes do not involve additional charges to the Client. The changes will take place on a previously appointed date and the Client will be notified at least 15 days before that date.

5.5. The Client hereby recognizes and accepts that the Service is to be used by a great number of Clients and, by reasons of unpredictable system overload, MEO cannot ensure its 100% functioning 24 hours a day. MEO will try, in any case, to offer the best Service possible to the Client, agreeing to, in case of Service interruption, ensure its proper functioning as fast as possible.

5.6. MEO will not be held responsible for information the client sends through the Service, nor for the accuracy or integrity of information obtained through the Service. MEO will also not be responsible, in any circumstance, for any loss of profits, business or information interruption, data losses, security breaches, Goodwill losses or any other monetary loss, including the loss or damage suffered in consequence of viruses, denial-of-service, spamming, among others. The responsibility will always be limited to the value the Client pays for the Service.

5.7. The Client recognizes that there are risks regarding security level, privacy and data confidentiality inherent to Wireless technologies. MEO will not be held responsible for these interferences and their consequences.

6. Charges, Invoice and Payments

6.1. Billing will start when the Service is first used, through the MEO WiFi Portal at meowifi.pt.

6.2. Prices mentioned in the previous clause may be billed along with (an)other Service(s) provided to the Client by MEO.

6.3. The Client agrees to pay the billed values emitted according to the previous clause, on time and by the means transmitted in the bill.

6.4. If the Client does not proceed to pay for the Service according to the previous terms, within the 30 (thirty) days following the payments due date, MEO may suspend the Service, after written communication, via email, at least 8 (eight) days prior to the suspension date. On this email the Client will also be informed of the reasons for the suspension, the means he has to avoid such suspension and restart the Service provision, as well as, that if he continues not to pay for the Service for 60 (sixty) consecutive days following the payments due date, the Service will be canceled by MEO.

6.5. In case of delayed payment of any amounts owed by the Client concerning the present contract, and without prejudice of article 10., commercial interests will be charged on those amounts, concerning the delay's period of time, besides the Service's suspension, as stated on clause 6.4.

7. Intellectual Property Rights

The Client expressly acknowledges and accepts that text, software, music, sound, pictures, videos, graphs, or any other content that the Client has access to through the Service, is protected nationally and internationally by the applicable rules concerning copyrights and industrial property, so that any use of those contents may only happen with the owners' express authorization.

8. Responsibility

8.1. MEO is not responsible for any loss or damage due to this contract's infringement or partial infringement, whenever that infringement is not direct or indirectly imputable to MEO regarding deceit or negligence, not being responsible namely for (i) damages caused by the Client or third-parties, (ii) resulting in judicial or administrative authorities' action or (iii) due to grave events, i.e., situations of extraordinary or unpredictable nature, foreign to MEO and that cannot be controlled by MEO, such as fires, power failures, explosions, war, riots, civil insurrections, government decisions, strikes, earthquakes, floods or other natural disasters, as well as other situations that cannot be controlled by MEO that make it impossible or difficult to comply with the obligations stated on this contract. 8.2. The Client expressly recognizes and accepts that MEO only provides the Service, not being responsible for information, content or any data made available or received through the Internet, nor any facts or circumstances that point to their unlawfulness.

9. Duration

9.1. This contract inures on the Celebration Date and continues to apply during 1 (one) month, being automatically renewed by equal and successive periods of time, except if it is renounced by any of the parties, according to the next clause.

9.2. Without prejudice to clause 5.4., each party can, at any time, renounce the contract, be sending a written communication to the other party at least 30 (thirty) days prior to the desired resolution date. 9.3. Renouncing the contract according to the previous clause will only take effect from the 1st (first) day of the month that follows the communication and does not imply any compensation.

10. Changes in the General Conditions

10.1. The current Terms and Conditions may be unilaterally changed by MEO.

10.2. In case the above clause occurs, the Client will be notified at least 15 (fifteen) days prior to the date when changes take place.

10.3. In case the previous clauses are observed, the Client may renounce this contract, at least 8 (eight) days prior to the changes take place.

11. Termination

11.1. Any one of the parties may terminate the present Contract if the other defaults in complying with any of the obligations imposed by it. 11.2. The termination will operate 8 (eight) days after receiving the written communication by email from one party to another, invoking their reasons, and implies the immediate termination of any rights and obligations, except possible compensations that any of the parties is entitled to.

12. Communications and Notifications

12.1. Communications and notifications made under this contract will be done, unless indication on the contrary, to the Client's email as it was attributed by MEO (stated at www.meo.pt) www.net.sapo.pt, besides MEO also being able to make such communications to the Client's billing address or by placing the information on the bill itself.

12.2. Regarding the previous clause, the Client hereby agrees to ensure the maintenance of his attributed email.

12.3. For the purpose of indicting, during a judicial action destined to ensure monetary obligations under this contract, on the terms of Law 269/98 of September 1st, both parties' billing address will be the ones written on the Registry Form or Data Supply.

12.4. The Client has to communicate to MEO any changes to the address that is on his Registry Form or Data Supply within 30 (thirty) days, or he will be considered indicted at the address he originally provided.

13. Law

The present contract is governed by the Portuguese law, namely by what is stated on the Public Use Telecommunication Services Regulation.

14. Personal Data

14.1. Client's data gathered during the Service provision will be automatically processed and is mandatory.

14.2. The entity responsible for the treatment of personal data is MEO.

14.3. Data gathering's goal is to sell and bill the Service, as well as developing marketing campaigns by any entity that is participated direct or indirectly by MEO - Serviços de Comunicações e Multimédia, S.A.

14.4. According to the Law 67/98 of October 26th, the Client has the right to access and change his personal data.

15. Approval

The present General Terms and Conditions were sent to ANACOM - Autoridade Nacional das Comunicações for approval.

Appendix

Service Terms of Use

1. Network and Systems Security

1.1. The user is not allowed to violate (or attempt to violate) any system of authentication or security that protects the access accounts, servers, services or networks. Cases of violation include the following:

1.1.1. Non-authorized access to foreign data (breach of privacy).

1.1.2. Non-authorized search of vulnerabilities in servers, services or networks, namely the systematic detection of response to services (Scan). 1.1.3. Entry or attempted entry in machines without the express authorization of the responsible people (Break In).

1.2. The user is not allowed to intentionally interfere in the good working conditions of servers, services or networks. These cases include, namely:

1.2.1. Actions of overcharge, combined or not with exploring the vulnerability of systems, that intend to damage the performance of services (Denial of Service).

1.2.2. Mass delivery of packages (Flooding).

1.2.3. Any type of attempt to delay or disturb servers, services or networks.

1.3. The interception of data in any network or server without the express authorization of its legitimate owners.

1.4. It is not allowed to falsify (introduce, modify, suppress or erase, in the whole or in part) data, after editing, with the intent to deceive or mislead the receivers of that data. Cases of forgery include, but are not limited to, the following situations:

1.4.1. Change of IP addresses (IP Spoofing).

1.4.2. Change in the identification of E-mail messages or News. 1.5 The user is not allowed to use remote computers as "proxies" for purposes of traffic directing.

2. Services Security

2.1. Email

2.1.1. The abusive use of email messages may cause inconvenience and damage to other users of the network, either directly or indirectly, as it disrupts the normal working conditions of supporting systems of the service. For this reason it is not allowed:

2.1.1.1. to send e-mail messages to those persons who have (expressly) declared they don't want to receive them.

2.1.1.2. to send the same message or messages to a number of destinations equal or greater than 50, except in special situations duly recognized as such by MEO.

2.1.1.3. To send messages of a dimension greater than 10 MB.

2.1.1.4. Using other mail servers than the ones offered by MEO for it, without express authorization of the owners.

2.2. News

2.2.1. MEO does not control content on the several groups available for their users. Responsibility over any sent messages rests entirely and exclusively on its sender.

2.2.2. Messages sent to each group should be according to the group's discussion theme. It is the user's responsibility to know that theme, which may imply reading the group's Frequently Asked Questions or asking other users directly.

2.2.3. Sending messages for more than 5 groups simultaneously is not allowed (Cross Posting).

2.2.4. Sending binary files other than in groups created for that purpose is not allowed.

2.2.5. It is not allowed to cancel messages sent by third-parties. 2.2.6. It is not allowed to ask or promote sending messages for third-parties' addresses without their express consent.

2.3. IRC (Internet Relay Chat) - MEO participates on the Portuguese IRC Network - Ptnet. Ptnet's rules of conduct were accepted by every entity that forms it and are according to the PTnet's AUP – Acceptable Use Policy. 2.3.1. Users should respect Ptnet's rules of conduct.

3. Hosting Service Terms

3.1. MEO offers their Clients storage space (Mbytes) for personal pages on their servers and a personalized address, to access the stored pages.

3.2. The page's content is the Client's exclusive responsibility and should not, in any way, contain information that:

3.2.1. breaks copyright;

3.2.2. is considered illegal, offensive, pornographic or discriminative regarding religion, gender or race;

3.2.3. promotes illegal acts;

3.2.4. promotes physical or moral damages in any person;

3.2.5. exploits or promotes the exploitation of minors.

Updated on 05.05.2017